A Human Resource Manager Asks You for Help

question 8

Multiple Choice

A human resource manager asks you for help.She wants to introduce a training program that will help resolve personality conflicts at work.All else being equal,what off-the-job training method would you recommend to the manager?

• A) role play
• B) behaviour modelling
• C) simulations
• D) games

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Definitions:

Filtering

The process of selectively presenting information, often to manipulate perceptions or to reduce the volume of data to a more manageable level.

Communication Network

The structure and methods by which information is transmitted and received among members of an organization or social group.

Policies

Principles or rules that guide decisions and achieve rational outcomes.

Procedures

Established methods or sequences of actions for performing tasks or achieving specific objectives, often documented for consistency and efficiency.