Carlos,an Instructor at a Local University,wants to Measure the Effectiveness

question 43

Multiple Choice

Carlos,an instructor at a local university,wants to measure the effectiveness of his training sessions.Which of the following evaluation methods would you recommend to Carlos?

• A) transfer of training climate evaluation method
• B) ISD evaluation method
• C) summative evaluation method
• D) reaction-based evaluation method

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Definitions:

External Benchmarking

The process of comparing a company's performance or processes against those of other companies, typically industry leaders, outside the organization.

Industry Benchmarking

A process of comparing business processes and performance metrics to industry bests or best practices from other industries to improve performance.

Process Benchmarking

The method of evaluating business operations and performance indicators against the highest industry standards or the most effective practices of other organizations.

Internal Benchmarking

The process of comparing business processes and performance metrics to industry bests and best practices from within the same organization.