What Approach Did Accenture Use to Demonstrate the Value of Their

question 2

Multiple Choice

What approach did Accenture use to demonstrate the value of their training initiatives?

• A) cost-benefit evaluation
• B) return on investment
• C) benefit-cost ratio
• D) return on expectations

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Definitions:

E-commerce Disputes

Conflicts or disagreements arising from the buying and selling of goods and services over the internet.

National Arbitration Forum

An organization that provided arbitration and mediation services for disputes, primarily involving consumer and commercial issues.

Alternative Dispute Resolution Act

Legislation that provides for the settlement of disputes through mechanisms other than litigation, such as arbitration or mediation.

Federal District Court

A general trial court of the United States federal court system that deals with both civil and criminal cases.