A Particular Company Is Experiencing Significant Enterprise-Level Transformation

question 18

Multiple Choice

A particular company is experiencing significant enterprise-level transformation.Simply put,the marketplace is evolving and the enterprise needs to adapt.What focus level of the ASTD Competency Model would include the competency dealing with this challenge?

• A) analyzing needs
• B) facilitating organizational change
• C) applying business acumen
• D) demonstrating adaptability

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Definitions:

Adjustments and Responses

Changes made in reaction to new information or feedback to improve or correct a situation.

Customer Complaints

Expressions of dissatisfaction or perceived issues from customers regarding a company's products or services.

Summarize Document

The process of creating a brief and concise version of a longer text, keeping only the essential points.

Confirmations

Acknowledgements or verifications that a specific action has taken place or information is true.