Which of the Following Statements Is True of the Internal-Business-Process

question 60

Multiple Choice

Which of the following statements is true of the internal-business-process perspective of a balanced scorecard?

• A) Internal-business-process perspective is composed of three subprocesses: innovation process; learning-and-growth process; and post sales-service process.
• B) Internal-business-process perspective evaluates the profitability of the strategy and the creation of shareholder value.
• C) Internal-business-process improvement targets are often determined after benchmarking against an organization's main competitors standards.
• D) Internal-business-process perspective is composed of three subprocesses: operations process; learning-and-growth process; and post sales-service process.

Describe the stages of the new-product development process and the critical activities involved in each.

Understand the concept of crowdsourcing and its application in idea generation for new products.

Explain the significance of a company’s time to market and strategies for optimizing it.

Discuss the consumer adoption process and the factors influencing the final purchase decision.

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Definitions:

Flat Line

A term describing a state of no electrical activity in the heart, visible as a flat line on an electrocardiogram (EKG), indicating no heartbeat.

Detached

Disinterested or aloof; not emotionally involved or attached.

Heart's Conduction System

A network of specialized cardiac cells responsible for generating and transmitting electrical impulses that regulate heart rhythm.

Oxygen

A chemical element with symbol O and atomic number 8, essential for most forms of life on Earth, particularly for cellular respiration.