The First Step to Successful Balanced Scorecard Implementation Is Clarifying

question 149

Multiple Choice

The first step to successful balanced scorecard implementation is clarifying the ________.

• A) organization's vision and strategy
• B) elements that pertain to value-added aspects of the business
• C) owner's expectations about return on investment
• D) objectives of all four balanced scorecard measurement perspectives

---

Definitions:

Differential Case

The outer housing that encloses the differential mechanism in a vehicle, protecting its gears and components.

Differential Action

The mechanism in a vehicle's differential that allows two drive wheels to rotate at different speeds while turning, improving traction and handling.

Outside Wheel

In vehicular turns, the wheel farthest from the turn center, which travels a greater distance and may experience more wear.

Inside Wheel

The wheel on the inside of a turn or curve, which generally travels a shorter distance than the outside wheel, affecting vehicle dynamics.