The First Step to Successful Balanced Scorecard Implementation Is Clarifying

question 149

Multiple Choice

The first step to successful balanced scorecard implementation is clarifying the ________.

• A) organization's vision and strategy
• B) elements that pertain to value-added aspects of the business
• C) owner's expectations about return on investment
• D) objectives of all four balanced scorecard measurement perspectives

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Definitions:

Market System

An economic system whereby decisions regarding investment, production, and distribution are based on supply and demand, and prices of goods and services are determined in a free price system.

Invisible Hand

A term coined by Adam Smith to describe the self-regulating nature of the marketplace, where individuals working for their own gain unintentionally benefit society.

Wealth of Nations

A seminal book by Adam Smith that examines how nations achieve wealth and economic growth.

Adam Smith

An 18th-century Scottish economist and philosopher, best known for his book "The Wealth of Nations," which lays the foundation for classical economics.