________ Is a Measure of the Balanced Scorecard's Internal-Business-Process Perspective

question 71

Multiple Choice

________ is a measure of the balanced scorecard's internal-business-process perspective.

• A) Market share
• B) Manufacturing downtime
• C) Return on investment
• D) Number of customer complaints

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Definitions:

Volume Discounts

Reduced prices or rates offered by a seller to a buyer based on the quantity of goods or services purchased, typically incentivizing larger orders.

Manufacturer

An entity or company that produces finished goods from raw materials through the use of various tools, equipment, and processes.

Corporate Chains

Entities consisting of multiple businesses owned and operated by a single organization, often standardized in operations and branding.

Corporate Chain

A series of businesses or retail outlets owned and operated by a single company, offering uniform products or services.