What May Be Concluded from TheChapter-Opening Vignette About MW Canada's

question 62

Multiple Choice

What may be concluded from theChapter-opening vignette about MW Canada's Technical Skills Certificate Program as it relates to training cost effectiveness?

• A) it was a poor financial investment with negative utility
• B) it was a good investment given a conservative 17 percent return on investment
• C) no conclusion may be made as the return on investment was zero
• D) given that a return on investment calculation was not made, it is impossible to determine the program's cost-effectiveness

---

Definitions:

Strategic Plans

Long-term visions and goals of an organization, together with the strategies to achieve them.

Operational Plans

Detailed plans formulated at a lower level of the organization to implement strategic objectives through day-to-day operations.

Contingency Plans

Prepared strategies or protocols designed to be implemented in response to unforeseen or possible future events or situations.

Facilities Plans

Detailed designs and layouts that outline the physical setup, resource allocation, and operational needs of a particular space or infrastructure.