What Are the Foci of Total Quality Management Training

question 51

Multiple Choice

What are the foci of total quality management training?

• A) quality improvements, teamwork, continuous improvement, and customers focus
• B) management skills, teamwork, quality improvements, and communication
• C) customer focus, communication, ethics, and quantity improvements
• D) technical skills, quality improvements, management skills, and productivity

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Definitions:

Modern Racism

Subtle forms of prejudice that coexist with the rejection of racist beliefs and are manifested in indirect ways.

Gender Stereotypes

Predefined beliefs and assumptions about the characteristics, attributes, and behaviors of males and females in a society.

Social Role

A set of behaviors, rights, obligations, and norms as conceptualized by people in a social situation, often defining how individuals are expected to act in specific contexts.

Ambivalent Racism

A form of racism characterized by holding conflicting positive and negative attitudes towards a racial group.