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Frequency Award Programs Attempt to Reward Customers Who Are Brand

question 51

True/False

Frequency award programs attempt to reward customers who are brand loyal.


Definitions:

Cognitive Dissonance

A psychological conflict resulting from incongruous beliefs and attitudes held simultaneously.

Persuasion

The process of influencing someone's beliefs, attitudes, or behaviors through argument, reasoning, or appeal to emotion.

Rationalization

A defense mechanism where controversial behaviors or feelings are justified and explained in a seemingly rational or logical manner to avoid the true explanation.

Student Government

A student organization present in many high schools, colleges, and universities that provides a voice for students and manages various aspects of student life.

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