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Acme Janitor Service has always taken pride in the fact that it had one of the highest customer response times in the home cleaning service industry. However, as the products manufactured for this industry have become more complex, the company's customer response time has declined.
Required:
Why do you think that response time declined if all other quality factors have remained the same?
Emotionally Charged
Describes language, imagery, or situations that evoke strong emotional responses from the audience or participants.
Range of Information
The spectrum or variety of data and facts available on a particular subject or for a specific purpose.
Scope
The extent or range of view, outlook, application, operation, or effectiveness of an action, concept, or project.
Main Idea
The central or most important point that an author wants to communicate to the reader, around which the rest of the text is organized.
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