NPV Methods Can Be Used to Estimate the Present Value

question 143

True/False

NPV methods can be used to estimate the present value of a customer to a business so that strategic decisions can be made to retain customers and lower churn rates.

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Definitions:

Deficit Needs

Described by Maslow, these are basic needs that must be met before an individual can focus on higher-level psychological needs.

Clinical Patients

Individuals who are receiving or have received treatment and care for psychological or physical health conditions.

Behaviorism

A school of psychology that focuses on observable behaviors as the subject matter and disregards internal processes like thinking.

Belongingness Needs

A fundamental human need to form and maintain strong, stable interpersonal relationships.