For Each of the Following Balanced Scorecard Measures, Identify Which

question 11

Essay

For each of the following Balanced Scorecard measures, identify which of the four perspectives (Financial, Customer, Internal Business Process, or Learning and Growth) the measure best represents.
________a.On-time delivery of gasoline from refineries to retail stations
________b.Customer satisfaction
________c.Common stock price
________d.Return on investment
________e.Market share
________f.Number of days lost to accidents
________g.Employee satisfaction
________h.Friendliness of employees
________i.Repeat purchases
________j.Cash flow from operations

Identify the role of international organizations and their impact on global recovery efforts.

Understand definitions and examples of poverty in a global context.

Examine the theories explaining global inequality.

Understand the impact of globalization on worldwide interconnectivity.

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Definitions:

Paradox of Thrift

An economic theory suggesting that while saving is beneficial to an individual, increased savings by the entire population can lead to a decrease in aggregate demand, ultimately reducing savings at a macroeconomic level.

Theory of the Leisure Class

A socio-economic theory presented by Thorstein Veblen, which critiques consumerism and status-driven consumption, emphasizing the social uses of wealth and leisure to display status rather than for utility.

Theory of the Multiplier

An economic theory suggesting that an initial increase in spending leads to increased income and consumption, further magnifying economic activity.

Disposable Income

Disposable income for households to spend or save after accounting for income taxes.