Which of the Following Statements Is True of Decentralization

question 80

Multiple Choice

Which of the following statements is true of decentralization?

• A) A decentralized structure does not empower employees to handle customer complaints directly.
• B) A decentralized structure forces top management to lose some control over the organization.
• C) Decentralization slows responsiveness to local needs for decision making.
• D) A decentralized structure only delegates recurring and structured decisions to lower levels.

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Definitions:

Adult

A person who has reached maturity or legal age, typically characterized by finished physical growth and the assumption of responsibilities.

Charles Horton Cooley

An American sociologist known for his theory of the "looking-glass self," emphasizing the social nature of self-concept.

George Hebert Mead

An American philosopher, sociologist, and psychologist, known for his contributions to the development of symbolic interactionism within social psychology.

Erving Goffman

A Canadian-American sociologist known for his work on social interaction and the presentation of self in everyday life, emphasizing the importance of face-to-face interaction.