When Managers Set and Measure Target Levels of Performance and Feedback

question 27

Multiple Choice

When managers set and measure target levels of performance and feedback, ________.

• A) the historical-cost-based accounting measures are usually adequate for evaluating economic returns on new investments
• B) the historical-cost ROIs cannot be used to evaluate current performance
• C) the timing of feedback is not dependent on the sophistication of the organization's information technology
• D) how critical the information is for success of the organization and the management level receiving the feedback

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Definitions:

Focused Strategy

A strategy utilized by companies to focus on a particular market segment or demographic, offering customized products or services.

Organization Design

The creation of roles, processes, and formal reporting relationships in an organization to achieve its goals and objectives.

Differentiation

The process of distinguishing or creating differences between products, services, or concepts to make them more appealing to specific target markets.

Unique Competencies

Speaks to the distinct capabilities or skills that set an individual or an organization apart from competitors.