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Describe how the developmental themes from the text (active-passive; continuity-discontinuity; holistic; and nature-nurture) are especially relevant to emotional development, temperament, and attachment.
Customer Relationship Era
A period in marketing where focus shifts to building long-term relationships with customers, emphasizing satisfaction and engagement over singular transactions.
Marketing Concept
A philosophy suggesting that achieving organizational goals depends on knowing the needs and wants of target markets and delivering desired satisfactions.
Market Orientation
A business approach that prioritizes identifying and meeting the needs and desires of customers through product innovation and customer satisfaction.
Customer Relationship
The interactions and bond between a business and its customers, focusing on long-term engagement and satisfaction.
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