Jenna Requested and Was Granted a Week's Vacation Time at the End

question 79

Multiple Choice

Jenna requested and was granted a week's vacation time at the end of June. Due to an unforeseen crisis at the office, her boss now needs to tell her that she must work that week instead.
-When communicating this message the best approach would likely be for her boss to ________.

• A)state the main idea right away to get it over with
• B)hint at the main idea and let Jenna read between the lines
• C)tell Jenna the bad news first and then explain all the reasons why
• D)build up to the main idea, stating the reasons why before actually giving her the bad news
• E)give her the bad news right away so that she doesn't get impatient

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Definitions:

Unrealistic Optimism

The tendency to overestimate the probability of positive outcomes and underestimate the likelihood of negative events.

Technophobia

The fear or dislike of advanced technology or complex devices, especially computers.

Inertia

Inertia is the resistance to change in state of motion or rest, applying to physical objects as well as to organizations and individuals' reluctance to change their behaviors or beliefs.

Breakup Of A Work Group

The dissolution or disbanding of a team or group within an organization, often due to operational changes, conflicts, or reorganization.