Using Your Knowledge of Cultural Norms Is a Valid Communication

question 90

Multiple Choice

Using your knowledge of cultural norms is a valid communication tool when ________.

• A)you need to make quick decisions about whether to do business with somebody or not
• B)you judge behaviours that are different from your own
• C)you have no knowledge of the individual with whom you are communicating
• D)you use your knowledge of cultural norms to manage expectations with regard to unfamiliar behaviours but you adjust your assumptions constantly
• E)you already have direct experience with the culture to which you are applying your knowledge

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Definitions:

Emotional Intelligence

The ability to manage ourselves and our relationships effectively.

Positive Emotional

This refers to emotions or feelings that are uplifting and beneficial to one's psychological health and well-being, such as joy, gratitude, and satisfaction.

Screams

Loud, sharp, high-pitched sounds made by someone or something, often as a reaction to fear, pain, or excitement.

Job Satisfaction

The level of contentment employees feel about their work, including aspects like nature of work, pay, and working conditions.