Which of the Following Is the Most Effective Way to Deal

question 62

Multiple Choice

Which of the following is the most effective way to deal with online complaints?

• A)There is so much online traffic that complaints tend to disappear into the background noise quickly, so the best thing to do is to ignore them.
• B)Take responsibility for the problem quickly, apologizing if necessary, or treat it as an opportunity to demonstrate your company's responsiveness to problems.
• C)Ethically speaking, web chats and posting boards should be entirely self-regulating, so companies should not intervene in any way even when there are complaints.
• D)Because online complaints can spread quickly, it is important to take immediate legal action to have complaints removed from public view.
• E)If the complaint is posted to a website or platform that you manage, delete the complaint immediately.

Understand the concept of cross-sectional data collection.

Grasp the fundamentals and purposes of predictive statistics, statistical inference, and descriptive statistics.

Recognize the use of samples in statistical analysis and how they relate to populations.

Understand the basic functionalities of Microsoft Excel for statistical analysis.

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Definitions:

Add Axis Titles

A feature in charting tools that allows users to insert descriptive labels for the X-axis and Y-axis in graphs.

Data Labels

Text or numerical indicators used in charts or graphs to describe the data being displayed, making it easier to understand.

Chart Legend

A key or explanation of the symbols and colors used in a chart, helping the reader to understand the data presented.

Show Markup

A feature in document and text editors that displays changes, comments, and edits made to a document.