Examlex
Which of the following distribution tools have both synchronous and asynchronous characteristics?
Customer Service
The help and counsel given by an enterprise to customers who acquire or employ its goods or services.
Service Dimension
Aspects that define the quality and nature of a service, including tangibility, reliability, responsiveness, assurance, and empathy towards customers.
Tangibles
Tangibles are physical items or assets that can be seen, touched, and quantified, often used to assess service quality in businesses.
Marketing of Services
Strategies and tactics used to promote and sell intangible services, as opposed to tangible goods.
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