Emma and Jessica Work Together and Both Want to Increase

question 96

Multiple Choice

Emma and Jessica work together and both want to increase sales at their company. Emma argues this is best achieved by investing in research and development so they can create the best possible products. Jessica believes that increasing their sales force is the way to go.
-What potential danger is involved in Emma and Jessica using a compete-to-win technique to resolve their conflict?

• A)While this may result in a quick solution, it is also likely to lead to a relational conflict.
• B)By not addressing their conflict, it will most likely get worse and result in a situation where everyone loses.
• C)In choosing to give in, one of them may experience a loss of self-esteem.
• D)This technique usually leads to groupthink and ineffective solutions.
• E)It trivializes their conflict and shows that they don't care deeply about the result.

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Definitions:

Punishment

A consequence that reduces the likelihood of a behavior occurring in the future, often used in behavior modification strategies.

Positive Reinforcement

A behavioral technique involving the addition of a favorable stimulus following a desired behavior to increase the likelihood of it being repeated.

John Lewis

An American civil rights leader and politician known for his work in voter registration drives, the Civil Rights Movement, and as a U.S. Representative.

CIO

Congress of Industrial Organizations, a federation of unions that organized workers in industrial unions in the United States and Canada from 1935 until its merger with the AFL in 1955, becoming AFL-CIO.