When Someone Asks You a Question in a Face-To-Face or Phone

question 92

Multiple Choice

When someone asks you a question in a face-to-face or phone conversation, ________.

• A)organize your message just as you would a written response
• B)always begin with a direct answer
• C)never admit that you don't have the answer immediately available
• D)if your response is likely to disappoint, use the direct organization plan
• E)if your response is not controversial, begin with details and lead up to the answer

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Definitions:

"Ally" Tactic

A strategy where individuals or groups support and stand up for those in less privileged positions or facing discrimination.

Greenfield Venture

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Wholly Owned Subsidiary

A company whose entirety of shares is held by another corporation, the parent company, thus giving the parent complete control.

E-Commerce Firm

A company that conducts its business transactions through the internet.