Social Media Networks Such as Twitter ________

question 3

Multiple Choice

Social media networks such as Twitter ________.

• A)make it impossible for businesses to react to customer suggestions and complaints
• B)have reduced the number of customer complaints made against businesses
• C)forbid businesses from sending out self-promotional tweets
• D)offer businesses expanded opportunities to receive and quickly respond to customer feedback
• E)do not allow businesses to see the tweets that private individuals write about them

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Definitions:

Selling and Administrative Expense Budget

A detailed plan that estimates the expenses related to selling products and managing the business.

Fixed Costs

Costs that remain constant regardless of the amount of output or sales.

Variable Costs

Costs that change in proportion to the level of production or sales activity.

Direct Labor Budget

An estimation of the cost and amount of labor required for production or services, included within a company's overall budget planning.