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Delphine is newly graduated from university and begins working at a company where instant messaging (IM)is a major form of communication. She is very familiar with instant messaging as a means of social communication, so she feels that she will be proficient in this aspect of the job without any training or guidelines. Delphine is also pleased that she will be able to joke and exchange personal messages with her new coworkers, while appearing to be hard at work. She signs on with her current username, DidiOfftheHook, and sends an IM to the funny guy she met at orientation yesterday. What advice would you offer Delphine regarding IM use in a business context?
Formal Research
Systematic investigation or study into material and sources to establish facts and reach new conclusions in an official, structured manner.
Reliability
The quality or state of being reliable, dependable, or able to be trusted to do or perform as expected.
Qualitative Researchers
Individuals specializing in research methodologies that focus on understanding phenomena through observation and interpretation of non-numerical data.
Numeric Data
Information represented in numbers, often used for analysis and to support arguments or insights.
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