Your Company Was Responsible for an Error That Was Not

question 13

Multiple Choice

Your company was responsible for an error that was not harmful but inconvenienced customers and cost them time and money.
-Under these circumstances, an apology ________.

• A)is inappropriate as it shows weakness
• B)is unnecessary since no one was harmed
• C)may be ethical, but cannot be good business
• D)has plenty of downside but no potential upside
• E)can have a positive effect

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Definitions:

Operon

A functioning unit of DNA containing a cluster of genes under the control of a single promoter, found in prokaryotes and some viruses.

Repressible Genes

Genes whose expression can be decreased or halted in response to specific stimuli or conditions, as part of cellular regulatory mechanisms.

Transcribed

The process in which a segment of DNA is copied into RNA by the enzyme RNA polymerase.

End Product

The final product resulting from a process, often after a series of intermediate stages or chemical reactions.