A Coworker Asks for Your Help on a Project but You

question 18

Multiple Choice

A coworker asks for your help on a project but you are busy with other responsibilities and won't be able to assist her. Which of the following is the most accurate statement about this situation?

• A)You should use the ACE process for delivering bad news to tell your coworker that you are unable to help.
• B)Since she is a colleague and not your superior this is not an example of a bad-news message.
• C)It is an informal situation and does not require the news to be conveyed sensitively.
• D)You should say nothing and hope that your coworker gets the message that you are too busy to help her.
• E)You should tell your coworker that you'll try to help her, even though you know your schedule won't permit it, to let her down gently.

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