In Which of the Following Situations Is the Indirect Organizational

question 84

Multiple Choice

In which of the following situations is the indirect organizational method NOT appropriate?

• A)a message telling an employee that his approved vacation, which is due to start Monday, must be rescheduled due to an emergency in the office that will require his presence
• B)a message informing a customer that her claim is denied since she violated the product warranty
• C)a message informing a client that due to an unexpected personal situation you will not be able to meet your deadline
• D)a message stating that the item you special-ordered for a birthday gift will not be ready on time
• E)a message communicating the recall of a car seat model with a defective latch

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Definitions:

Risky Shift

The phenomenon where groups tend to make riskier decisions together than individuals would make on their own.

Polarization

The process or phenomenon through which opinions, attitudes, or behaviors become increasingly extreme or divided.

Groupthink

A psychological phenomenon occurring within a group of people, where the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.

Groupthink

A psychological phenomenon that occurs within a group of people when the desire for harmony results in an irrational or dysfunctional decision-making outcome.