When You Meet with Your Supervisor to Discuss Whether an Apology

question 85

Multiple Choice

When you meet with your supervisor to discuss whether an apology should be issued, she expresses concern. While it is clear to her that an apology could imply legal liability, she is not sure that there are compelling positive outcomes. In describing to her the possible effects of apologizing, you would likely mention all of the following EXCEPT ________.

• A)improving the company's public image.
• B)facilitating forgiveness.
• C)decreasing damages if the case should go to court.
• D)absolving the company from having to correct the problem.
• E)being perceived as ethically correct.

---

Definitions:

Transactional Leadership

A leadership style focused on the exchange between leaders and followers, relying on rewards and punishments to achieve compliance.

Passive Management

A leadership or managerial style characterized by a lack of direct intervention, letting things take their own course without guiding or correcting.

Active Management

A management style that involves being hands-on and deeply involved in the day-to-day operations and decision-making process of the team or organization.

Authentic Leaders

Authentic leaders are individuals who are true to themselves and lead with sincerity, integrity, and transparency.