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Employee Turnover Is Increasing at Your Company

question 27

Multiple Choice

Employee turnover is increasing at your company. Morale is low and the situation is becoming costlier every day. The company is unsure as to the causes of this dissatisfaction, but wants to determine them so they can be remedied before things get worse. Upper management decides to do a survey to assess employee satisfaction and determine the areas that are most in need of change. The early thinking is to survey all 10,000 of its employees, including those overseas, to demonstrate how serious the company is about its commitment to improving the satisfaction of all its employees.
-You are part of the team working to create the survey. The recommendation to your team is that the surveys be conducted face-to-face or over the phone to increase the likelihood that participants will respond. Your team finds this approach problematic for your situation for a number of reasons. Which of the following is likely NOT one of these reasons?

Definitions:

Steps

Sequential actions or a series of activities designed to achieve a particular goal or overcome an obstacle.

Professional Role

A professional role refers to the responsibilities and duties expected from an individual within their occupation or field of expertise.

Employing Agency

The organization or entity that hires social workers to provide services to clients, which may include governmental, non-profit, or private sectors.

Professional Behavior

The conduct or manner that is appropriate and expected in a professional setting, guided by ethics and standards.