In Resolving Channel Conflict,the Channel Manager Should

question 4

Multiple Choice

In resolving channel conflict,the channel manager should:

• A) Compromise only when the other party involved is a larger or more powerful firm.
• B) Leave it alone as it usually dissipates across time and interfering tends to make things worse.
• C) Consider a "peace conference" to jointly solve the problem.
• D) Use informal inquiries to determine the cause of the conflict.
• E) Consider using other providers to carry out channel tasks.

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Definitions:

EVA

Economic Value Added is a measure of a company's financial performance based on the residual wealth calculated by deducting its cost of capital from its operating profit.

Accounts Receivable

Money owed to a company by customers for products or services delivered or used but not yet paid for.

Cash Conversion Cycle

A metric that shows how long it takes for a company to convert its investments in inventory and other resources into cash flows from sales.

Inventory Conversion Period

Inventory Conversion Period is the average time taken for a company to convert its inventory into sales.