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CASE 12.1
John Lewis is a 28-year-old married man with one child who was laid off from his job as a coal miner and was recently arrested for possession of drugs in rural West Virginia. His attorney made it known during the court process that Mr. Lewis's arrest for prescription pain drugs without a valid prescription stemmed from an injury he sustained years ago on the job. Given this information, answer the follow questions:
-After entering into the probation system, Mr. Lewis's danger to the community was assessed in a process called a(n) :
Value Chain
A series of activities that a company performs to deliver a valuable product or service to the market.
Examine
To inspect or scrutinize something carefully in order to understand its nature or to determine its essential features.
Total Quality Management
An organizational approach that seeks continuous improvement in all aspects of operations through the involvement of all employees, aiming to achieve long-term success through customer satisfaction.
Organization-Wide Commitment
A unified dedication across all levels of an organization to achieve its mission, values, and goals.
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