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Figure 1.2
Using the figure above, identify the labeled part.
-Label P: ______________________________
Customer Needs
The requirements or desires of consumers that companies aim to meet with their products or services.
Process Reengineering
The radical redesign of core business processes to achieve dramatic improvements in productivity, efficiency, and quality.
Total Quality Management
An organizational approach focusing on continuous improvement in all aspects of business, aimed at achieving long-term customer satisfaction.
Timeliness to Market
The strategy of bringing a product or service to the market at the right time to maximize its acceptance or competitive advantage.
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