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Figure 1.2
Using the figure above, identify the labeled part.
-Label M: ______________________________
Return on Investment
A measure used to evaluate the efficiency or profitability of an investment, calculated by dividing the benefit (return) of an investment by the cost of the investment.
Customer Satisfaction
The measure of how the goods or services provided by a company meet or surpass the customer expectation.
Employee Stock Ownership Plans
Programs that allow employees to own shares in the company they work for, often aimed at aligning the interests of employees and shareholders.
Stock Options
Financial incentives given to employees, granting them the right to buy the company's stock at a set price in the future, typically aimed at aligning their interests with the company's performance.