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Figure 1.2
Using the figure above, identify the labeled part.
-Label L: ______________________________
Customer Relations
The management and development of interaction between a business and its customers to improve satisfaction and loyalty.
Programmed Decisions
Decisions that are routine and repetitive, which can be addressed through established processes.
Company Policies
Established guidelines and rules that dictate how various aspects of business should be conducted within an organization.
Rate Alternatives
A step in decision-making processes where different options are evaluated based on selected criteria to determine the best choice.