Which of the Following Is True About Reflective Listening

question 21

Multiple Choice

Which of the following is true about reflective listening?

• A)It is based on empathy
• B)With reflective listening, one becomes a helper who tries to facilitate the sender's communication.
• C)When you are practicing reflective listening, you are trying to keep the other person talking.
• D)All of these are true about reflective listening.
• E)It is based on empathy and with reflective listening, one becomes a helper who tries to facilitate the sender's communication, but when you are practicing reflective listening, you are not trying to keep the other person talking.

Recognize the importance and procedure for tracking merchandise returns and allowances.

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Definitions:

Learning

A change in behavior, resulting from experience.

Operant Conditioning

A method of learning that employs rewards and punishments for behavior, encouraging or discouraging certain behaviors.

Learning

The acquisition of knowledge or skills through experience, study, or being taught.

Learning

The process of acquiring knowledge, behaviors, skills, values, or preferences, often resulting from study, experience, or teaching.