Cross-Functional Teams Were First Encouraged as a Way to Help

question 59

Multiple Choice

Cross-functional teams were first encouraged as a way to help U.S.companies be more successful in the global economy more than 20 years ago.Since that time, which of the following best describes what researchers have learned about cross-functional teams?

• A)Cross functional teams are almost always beneficial because by increasing the amount of functional diversity on the team, better solutions can be obtained.
• B)Cross functional teams are most beneficial when external communication increases as a result of having members with diverse backgrounds, areas of expertise, and different external networks of information.
• C)Cross functional teams are least beneficial when external communication increases because this distracts members from the primary task of the team.
• D)Cross functional teams were common in the 1990s but their use in organization has fallen as organizations realized that they were not a panacea.
• E)Cross-functional teams are rarely beneficial because the diversity of functional backgrounds and expertise makes it difficult for members to communicate effectively and increases conflict.

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