Although Measuring and Monitoring Performance Is Crucial to Organizational Efficiency

question 72

Multiple Choice

Although measuring and monitoring performance is crucial to organizational efficiency, organizations do not always measure things that are relevant to efficiency.In some cases, these decisions are appropriate, but often they are not.Under what conditions is it APPROPRIATE to select measures that are NOT relevant to efficiency

• A)When the organization is focusing on objective criteria
• B)When the organization is
• C)When the organization is emphasizing other goals
• D)When the organization is focusing on objective criteria and measuring highly visible behaviors, but not emphasizing other goals
• E)When the organization is focusing on objective criteria and emphasizing other goals but not measuring highly visible behaviors

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Definitions:

Risk-as-feelings Hypothesis

A theory suggesting that people's decision-making is influenced by their emotional responses to the possibility of negative outcomes.

Gut Reactions

Instantaneous responses we have to a situation or stimulus, not based on rational analysis but on our innate, visceral feelings.

Broaden-and-build Theory

A psychological model suggesting that positive emotions expand one's awareness and inspire novel, varied, and exploratory thoughts and actions.

Positive Emotions

Feelings that are enjoyable and pleasurable, such as happiness, joy, or love, which contribute to positive well-being.