Kaplan and Norton's "Balanced Scorecard" Includes Measures That Can Be

question 81

Multiple Choice

Kaplan and Norton's "balanced scorecard" includes measures that can be related to three of the four quadrants of the competing values framework.Which quadrant is NOT included in the balanced scorecard?

• A)Open systems
• B)Rational goal
• C)Internal process
• D)Human relations
• E)Contingency theory

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Definitions:

Initial Deposit

The first sum of money placed in an account, marking the beginning of an investment or savings plan.

Compounded Semi-Annually

An interest calculation method where the interest is added to the principal two times a year, accelerating the growth of an investment or debt.

Six Months

A period of time equivalent to half a year.

Compounded Semi-Annually

Interest calculation method where the interest is added to the principal amount twice per year, increasing the total amount of interest earned over time.