When There Is Ambiguity About Appropriate Job Performance, Employees Who

question 18

Multiple Choice

When there is ambiguity about appropriate job performance, employees who do not comply with organizational rules are most likely to claim that…

• A)The rules were unfair and therefore should not be followed
• B)The rules were improper and following them would hurt the organization
• C)The rules were unclear and therefore the employee is not really responsible
• D)There was too much social pressure to permit the employee to follow the rules
• E)The manager could not be trusted to treat the employee fairly

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Definitions:

Mental Models

Internal representations of reality that people use to understand and interact with the world around them.

Transactive Memory Systems

A shared system for encoding, storing, and retrieving information within a group, enhancing collaborative efficiency.

Interdependence

A mutual reliance between groups or individuals, where each party depends on the others for success, survival, or well-being.

Necessary Conditions

Conditions that must be present for a certain event or outcome to occur, without which the event cannot take place.