The Decision to Use Cross Functional Teams as a Way

question 29

Multiple Choice

The decision to use cross functional teams as a way to provide the integration needed in differentiated organizations is

• A)One of the oldest approaches used by organizations
• B)A new approach, so we know little about how well it will work
• C)Supported by management theory but challenging to implement in practice
• D)Easy to implement in practice but not supported by management theory
• E)Not really appropriate.

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Definitions:

Persuasion Process

The method of influencing someone’s beliefs, attitudes, intentions, motivations, or behaviors through communication and argumentation.

Summarizing

The act of condensing key information or the main points from a larger body of work into a concise and comprehensive overview.

Reciprocity/Obligation

The expectation that positive actions will be returned in kind, forming the basis of social behavior and interactions.

Manipulation

The action of controlling or influencing a person or situation cleverly, unfairly, or unscrupulously.