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Customer Satisfaction Is the Result of Optimizing and Aligning Business

question 26

True/False

Customer satisfaction is the result of optimizing and aligning business processes to fulfill customers' needs, wants, and desires.


Definitions:

Richard Wrangham

An anthropologist and primatologist recognized for his research on primate behavior, particularly relating to the evolution of human dietary habits.

Male-Dominated Society

A social system in which men hold primary power and predominate in roles of political leadership, moral authority, social privilege, and control of property.

Violence

The use of physical force or power, threatened or actual, against oneself, another person, or against a group or community, which either results in or has a high likelihood of resulting in injury, death, psychological harm, maldevelopment, or deprivation.

Acculturation

The process of cultural change and psychological change that results following meeting between cultures, involving the adoption of elements of a foreign culture by a group or individual.

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