Examlex
Cladding is the coating that surrounds fiber-optic cables and prevents light from leaking out of the fiber.
Prospecting
The process of identifying potential customers.
Customer Satisfaction
A measure of how products or services meet or surpass customer expectations.
Total Shopping Experience
The complete range of experiences a customer encounters while discovering, purchasing, and using a product or service, emphasizing satisfaction and engagement.
Product Expectation
The anticipated performance or utility a customer expects from a product or service.
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