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Which of the following is an important enabler of CRM?
Q4: Wireless means communication is occurring without wires.
Q10: Pilot conversion is the process in which
Q16: IT increases the number of middle managers.
Q18: Potential problems with on-demand CRM include all
Q20: Rank-and-file employees tend to make more _
Q38: ERP systems are designed to break down
Q49: Putting ads on top of taxicabs in
Q76: Which of the following is NOT an
Q127: Which of the following is not a
Q156: The _ model involves an educated guess