_________ Is an Example of a Customer-Facing Application

question 72

Multiple Choice

_________ is an example of a customer-facing application.

• A)Automated e-mail response
• B)FAQ
• C)Loyalty program
• D)SFA

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Definitions:

Operating Segment

A component of a business that engages in business activities from which it may earn revenues and incur expenses, including segments with related products, services, or geographic areas.

Quick Assets

Liquid assets that can be rapidly converted into cash without significantly affecting their value, including cash, marketable securities, and receivables.

Current Receivables

Financial assets expected to be converted into cash within one year, including money owed by customers (accounts receivable).