__________ CRM Systems Are Used to Create Statistical Models of Customer

question 147

Multiple Choice

__________ CRM systems are used to create statistical models of customer behaviour, to determine the value of customer relationships over time, and to create forecasts about acquiring, retaining, and losing customers.

• A)Analytical
• B)Collaborative
• C)Operational
• D)Statistical

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Definitions:

Scramble Competition

A type of competition in which individuals vie for limited resources, leading to the resource being evenly distributed among competitors.

People Overpopulation

A situation in which there are too many people in a given geographic area; results in pollution, environmental degradation, and resource depletion. Compare with consumption overpopulation.

Developing Nations

Countries with a lower level of industrialization, a lower standard of living, and a lower Human Development Index compared to developed countries.

Interference Competition

A situation where one species directly inhibits another from accessing a resource.