Over Time, the Customer Relationship with Vendors Has Become More

question 61

Multiple Choice

Over time, the customer relationship with vendors has become more impersonal for all of the following reasons except:

• A)People move from farms to cities.
• B)Consumers became mobile.
• C)Supermarkets and department stores proliferated.
• D)Customer relationship management systems were developed.
• E)The Internet grew rapidly.

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Definitions:

One-way ANOVA

A statistical test used to compare the means of three or more independent groups to see if there is a significant difference between them.

Matched Pairs Design

An experimental design in which each subject is paired with another subject with similar characteristics, except for the variable being tested.

Two-way Factor ANOVA

A statistical test used to determine the effect of two independent variables on a dependent variable, considering interactions between the two independent variables.

Replications

Repeating experiments or studies to ensure the results are consistent and reliable.