Which of the Following Best Describes CRM

question 93

Multiple Choice

Which of the following best describes CRM?

• A)It's a process.
• B)It's a set of technologies.
• C)It's an information system.
• D)It's a way of thinking and acting.
• E)It's a set of decisions.

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Definitions:

Social Hierarchy

The stratification of society into different levels of class, status, or authority, often influencing access to resources and power.

New Jim Crow

A term that refers to the modern systematic and structural racial discrimination mechanisms, especially in the context of mass incarceration in the United States.

Convicted

Found guilty of a crime by a court of law.

Net Worth

The total assets owned by an individual or entity minus the total liabilities owed; a measure of financial health.