The Sales, Marketing, and Service Functions Are Part Of

question 97

Multiple Choice

The sales, marketing, and service functions are part of:

• A) CRM
• B) analytical CRM
• C) operational CRM
• D) collaborative CRM
• E) transactional CRM

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Definitions:

Strip Mall

A row of retail stores or service outlets sharing a common parking area, usually located in suburban areas.

Suburban Shopping Mall

A large retail complex located in suburb areas, typically enclosed, featuring a variety of stores, restaurants, and entertainment options.

Neighborhood Stores

Small retail outlets located within residential areas that cater to the day-to-day needs of the local community.

Central Business District

The commercial and business center of a city, characterized by a concentration of retail, office buildings, and financial institutions.