_____ Is a Method of Delivering Software in Which a Vendor

question 2

Multiple Choice

_____ is a method of delivering software in which a vendor hosts the applications and customers access these applications over the Internet.

• A) Software-as-a-Service
• B) Prototyping
• C) Leasing the application
• D) Service-oriented architecture
• E) The buy option

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Definitions:

Customization

The process of tailoring products or services to meet the specific needs or preferences of individual customers.

Customerization

The growing practice of not only customizing a product or service but also personalizing the marketing and overall shopping and buying interaction for each customer.

Online Customer Experience

The total interactions and perceptions a customer has with a brand's online presence, including website navigation, online service, and digital communication.

Commercial Transactions

The act of buying, selling, or exchanging goods or services between businesses or entities.