Examlex
Which of the following is NOT a lesson learned from the Sony Picture Entertainment hack on November 24, 2014?
Empowerment
The process of increasing the capacity of individuals or groups to make decisions and implement changes in their own lives and communities.
Customer Value
The perception of what a product or service is worth to a customer compared to the options available.
Fill Rate
A measure of the ability to deliver requested products to customers, typically expressed as a percentage of total orders that are fully satisfied.
CRM Data
Information collected and managed by a Customer Relationship Management system, detailing interactions and relationships with customers.
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